Ford Mustang (2005-2014) Owners Manual: Reporting safety defects (U.S. only)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:

Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

    Ordering additional owner’s literature
    To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED 47911 Halyard Drive Plymouth, Michigan 48170 Attention: Customer Service Or to order a free publication c ...

    Reporting safety defects (Canada only)
    If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333–05 ...

    Other materials:

    Removal
    CAUTION: Suspension fasteners are critical parts because they affect performance of vital components and systems and their failure can result in major service expense. A new part with the same part number must be installed if installation becomes necessary. ...

    Valve Springs
    Special Tool(s) Compressor, Valve Spring 303-163 (T81P-6513-A) Material Removal 1. Remove the LH and the RH valve covers. For additional information, refer to Valve Cover-LH and Valve Cover RH in this section. 2. Rotate the crankshaft un ...

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    Special Tool(s) 2-Jaw Puller 205-D072 (D97L-4221-A) or equivalent Holding Fixture, Drive Pinion Flange 205-126 (T78P-4851-A) Installer, Drive Pinion Flange 205-002 (TOOL-4858-E) or equivalent ...