Ford Mustang (1999-2004) Service Manual: Entertainment System - General Information
Audio System (Diagnosis and Testing)
Refer to Wiring Diagrams Cell 130 , Radio for schematic and connector information.
Special Tool(s)
73III Automotive Meter 105-R0057 or equivalent |
Inspection and Verification
1. Verify the customer concern by operating the electronic audio system with the engine running.
2. Visually inspect the following for obvious signs of mechanical and electrical damage.
Visual Inspection Chart
Mechanical |
Electrical |
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3. If the concern remains and the fault is not detected, proceed to the Symptom Chart to continue diagnostics.
Symptom Chart
Condition | Possible Sources | Action |
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Pinpoint Tests
PINPOINT TEST A: THE AUDIO UNIT IS INOPERATIVE/DOES NOT OPERATE CORRECTLY
Test Step | Result / Action to Take |
A1 CHECK OPERATION OF THE AUDIO UNIT | Yes GO to A2 . No GO to A4 |
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A2 CHECK FOR SOUND COMING FROM THE SPEAKERS | Yes GO to A3 . No GO to Pinpoint Test C . |
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A3 CHECK THE AUDIO UNIT CONTROLS AND FEATURES | Yes System operation is normal at this time. No REMOVE the audio unit and SEND it to an authorized Ford audio system facility. TEST the system for normal operation. |
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A4 CHECK VOLTAGE AT THE AUDIO UNIT | Yes GO to A5 . No REPAIR the circuit (s) in question. TEST the system for normal operation. |
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A5 CHECK THE GROUND CIRCUITS TO THE AUDIO UNIT | Yes REMOVE the audio unit and SEND it to an authorized Ford audio system repair facility. TEST the system for normal operation. No REPAIR the circuit (s) in question. TEST the system for normal operation. |
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PINPOINT TEST B: POOR RECEPTION
Test Step | Result / Action to Take |
B1 CHECK ANTENNA CABLE CONNECTIONS | Yes GO to B2 . No CLEAN and SECURE the antenna connections as necessary. TEST the system for normal operation. |
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B2 CHECK SUPPRESSION EQUIPMENT/MOUNTING AND CONNECTING CIRCUITS | Yes GO to B3 . No CLEAN, SECURE, or INSTALL new suppression equipment as necessary. TEST the system for normal operation |
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B3 CHECK RADIO IGNITION INTERFERENCE CAPACITOR | Yes INSTALL a new radio ignition interference capacitor. TEST the system for normal operation. No GO to B4 . |
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B4 CHECK GENERATOR | Yes INSTALL a new generator. REFER to Section . TEST the system for normal operation. No GO to B5 . |
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B5 CHECK IGNITION CIRCUITS | Yes GO to B6 . No REPAIR the ignition system as necessary. TEST the system for normal operation. |
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B6 SUBSTITUTE ANTENNA | Yes INSTALL a new antenna. TEST the system for normal operation. No GO to B7 . |
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B7 SUBSTITUTE ANTENNA CABLE | Yes INSTALL a new antenna cable. TEST the system for normal operation. No GO to B8 . |
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B8 SUBSTITUTE AUDIO UNIT | Yes REMOVE the audio unit and SEND it to an authorized Ford audio system repair facility. TEST the system for normal operation. No GO to B9 . |
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B9 SUBSTITUTE SUBWOOFER AMPLIFIER | Yes REMOVE the subwoofer amplifier and SEND it to an authorized Ford audio system repair facility. TEST the system for normal operation. No GO to B10 . |
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B10 REPOSITION COMPONENTS | Yes Permanently REPOSITION the components as needed. TEST the system for normal operation. No GROUND various parts (for example, engine, fenders, quarter panels, stone deflectors, body sheet metal) of the vehicle to the frame using a jumper cable. When noise is eliminated, PROVIDE a permanent ground where necessary. TEST the system for normal operation. |
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PINPOINT TEST C: CONTINUOUS SEEK/SCAN IN AM/FM
Test Step | Result / Action to Take |
C1 CHECK OPERATION OF THE SEEK/SCAN FUNCTIONS | Yes GO to C2 . No The system is OK. |
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C2 CHECK ANTENNA FOR DAMAGE | Yes GO to C3 . No REPAIR the antenna. REFER to Section |
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C3 SUBSTITUTE ANTENNA EXTENSION CABLE | Yes INSTALL a new antenna extension cable. REFER to Section. TEST the system for normal operation. No REINSTALL the original cable. REMOVE the audio unit and SEND it to an authorized Ford audio system repair facility. TEST the system for normal operation. |
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PINPOINT TEST D: NO SOUND FROM ONE OR MORE OF THE SPEAKERS - NOT ALL SPEAKERS
Test Step | Result / Action to Take |
D1 CHECK FOR SOUND | Yes GO to Pinpoint Test E . No For convertible, GO to D2 . For coupe, GO to D4 . For Mach 1000 subwoofer speakers,GO to D8 . |
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D2 CHECK CIRCUITS BETWEEN THE AFFECTED SPEAKER(S) AND SUBWOOFER AMPLIFIERS | Yes GO to D3 . No REPAIR the circuit (s) in question. TEST the system for normal operation. |
Speaker Circuits
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D3 CHECK CIRCUITS BETWEEN THE AUDIO UNIT AND THE SUBWOOFER AMPLIFIERS | Yes GO to D6 . No REPAIR the circuit (s) in question. TEST the system for normal operation |
Speaker Circuits
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D4 CHECK CIRCUITS BETWEEN THE AFFECTED SPEAKER(S) AND SUBWOOFER AMPLIFIER | Yes GO to D5 . No REPAIR the circuit (s) in question. TEST the system for normal operation. |
Speaker Circuits
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D5 CHECK CIRCUITS BETWEEN THE AUDIO UNIT AND THE SUBWOOFER AMPLIFIER | Yes GO to D6 . No REPAIR the circuit (s) in question. TEST the system for normal operation. |
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D6 CHECK SPEAKER(S) | Yes INSTALL a new speaker. TEST the system for normal operation. No GO to D7 . |
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D7 CHECK THE AUDIO UNIT | Yes SEND the audio unit to an authorized Ford audio system repair facility. TEST the system for normal operation. No REMOVE the subwoofer amplifier and SEND it to an authorized Ford audio system repair facility. TEST the system for normal operation. |
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D8 CHECK FOR POWER TO THE AFFECTED SUBWOOFER AMPLIFIER | Yes GO to D9 . No REPAIR the circuit (s) in question. TEST the system for normal operation. |
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D9 CHECK FOR GROUND TO THE AFFECTED SUBWOOFER AMPLIFIER | Yes GO to D10 . No REPAIR the circuit (s) in question. TEST the system for normal operation. |
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D10 CHECK FOR AN AUDIO SIGNAL TO THE AFFECTED SUBWOOFER AMPLIFIER | Yes GO to D12 . No GO to D11 . |
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D11 CHECK AUDIO SIGNAL CIRCUITS AT THE AFFECTED SUBWOOFER AMPLIFIER FOR OPEN AND SHORT TO GROUND | Yes SEND the audio unit to an authorized Ford audio system repair facility. TEST the system for normal operation. No REPAIR the circuit (s) in question. TEST the system for normal operation. |
Speaker Circuits
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D12 CHECK FOR AN AUDIO SIGNAL AT THE AFFECTED SUBWOOFER | Yes INSTALL a new subwoofer speaker. No GO to D13 . |
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D13 CHECK FOR AN OPEN AND SHORT TO GROUND BETWEEN THE AFFECTED SUBWOOFER AND ITS RESPECTIVE AMPLIFIERS | Yes INSTALL a new subwoofer amplifier. No REPAIR the circuit (s) in question. TEST the system for normal operation. |
Speaker Circuits-Right Side
Speaker Circuits-Left Side
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PINPOINT TEST E: NO SOUND FROM ALL OF THE SPEAKERS
Test Step | Result / Action to Take |
E1 CHECK FOR AUDIO UNIT OPERATION | Yes GO to E2 . No GO to Pinpoint Test A . |
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E2 CHECK THE SPEAKER OPERATION | Yes REMOVE the audio unit and SEND it to an authorized Ford audio system repair facility. TEST the system for normal operation. No GO to Pinpoint Test D . |
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PINPOINT TEST F: POOR QUALITY SOUND FROM ONE OR MORE SPEAKERS (NOT ALL SPEAKERS)
Test Step | Result / Action to Take |
F1 CHECK SOUND QUALITY | Yes REMOVE the audio unit and SEND it to an authorized Ford audio system repair facility. TEST the system for normal operation. No For convertible, GO to F2 . For coupe, GO to F4 . For Mach 1000 subwoofer speakers,GO to F6 . |
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F2 CHECK CIRCUITS BETWEEN AFFECTED SPEAKER(S) AND SUBWOOFER AMPLIFIERS | Yes GO to F3 . No REPAIR the circuit (s) in question. TEST the system for normal operation. |
Speaker Circuits
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F3 CHECK CIRCUITS BETWEEN THE AUDIO UNIT AND THE SUBWOOFER AMPLIFIERS | Yes GO to F6 . No REPAIR the circuit (s) in question. TEST the system for normal operation. |
Speaker Circuits
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F4 CHECK CIRCUITS BETWEEN AFFECTED SPEAKER(S) AND SUBWOOFER AMPLIFIER | Yes GO to F5 . No REPAIR the circuit (s) in question. TEST the system for normal operation. |
Speaker Circuits
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F5 CHECK CIRCUITS BETWEEN THE AUDIO UNIT AND THE SUBWOOFER AMPLIFIER | Yes GO to F10 . No REPAIR the circuit (s) in question. TEST the system for normal operation. |
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F6 CHECK FOR AN AUDIO SIGNAL TO THE SUBWOOFER AMPLIFIER HARNESS | Yes GO to F8 . No GO to F7 . |
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F7 CHECK AUDIO SIGNAL CIRCUITS AT THE AFFECTED SUBWOOFER AMPLIFIER FOR OPEN AND SHORT TO GROUND | Yes SEND the audio unit to an authorized Ford audio system repair facility. TEST the system for normal operation. No REPAIR the circuit (s) in question. TEST the system for normal operation. |
Speaker Circuits
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F8 CHECK FOR AN AUDIO SIGNAL AT THE AFFECTED SUBWOOFER | Yes INSTALL a new subwoofer speaker No GO to F9 |
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F9 CHECK FOR AN OPEN AND SHORT TO GROUND BETWEEN THE AFFECTED SUBWOOFER AND ITS RESPECTIVE AMPLIFIERS | Yes INSTALL a new subwoofer amplifier. No REPAIR the circuit (s) in question. TEST the system for normal operation. |
Speaker Circuits-Right Side
Speaker Circuits-Left Side
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F10 CHECK SPEAKER(S) | Yes INSTALL a new speaker. TEST the system for normal operation. No GO to F7 . |
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F11 CHECK THE AUDIO UNIT | Yes SEND the audio unit to an authorized Ford audio system repair facility. TEST the system for normal operation. No REMOVE the subwoofer amplifier and SEND it to an authorized Ford audio system repair facility. TEST the system for normal operation. |
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PINPOINT TEST G: POOR QUALITY SOUND FROM ALL SPEAKERS
Test Step | Result / Action to Take |
G1 CHECK POOR SOUND QUALITY IN ALL SPEAKERS | Yes REMOVE the audio unit and SEND it to an authorized Ford audio system repair facility. TEST the system for normal operation. No GO to Pinpoint Test F . |
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PINPOINT TEST H: THE SUBWOOFER IS INOPERATIVE
Test Step | Result / Action to Take |
H1 CHECK THE SUBWOOFER OPERATION | Yes GO to H16 . No For convertible, GO to H2 . For coupe, GO to H6 . For Mach 1000 subwoofer speakers,GO to H10 . |
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H2 CHECK POWER TO THE SUBWOOFER AMPLIFIERS | Yes GO to H3 . No REPAIR the circuit (s) in question. TEST the system for normal operation. |
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H3 CHECK GROUND TO THE SUBWOOFER AMPLIFIERS | Yes GO to H4 . No REPAIR the circuit (s) in question. TEST the system for normal operation. |
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H4 CHECK THE SUBWOOFER AMPLIFIER ENABLE CIRCUIT FOR POWER | Yes GO to H5 . No REPAIR the circuit (s) in question. TEST the system for normal operation. |
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H5 CHECK THE AUDIO UNIT | Yes SEND the audio unit to an authorized Ford audio system repair facility. TEST the system for normal operation. No REMOVE the subwoofer amplifier and SEND it to an authorized Ford audio system repair facility. TEST the system for normal operation. |
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H6 CHECK THE VOLTAGE TO THE SUBWOOFER AMPLIFIER | Yes GO to H7 . No REPAIR the circuit (s) in question. TEST the system for normal operation. |
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H7 CHECK THE GROUND TO THE SUBWOOFER AMPLIFIER | Yes GO to H8 . No REPAIR the circuit (s) in question. TEST the system for normal operation. |
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H8 CHECK THE SUBWOOFER ENABLE CIRCUIT FOR POWER | Yes GO to H9 . No REPAIR the circuit (s) in question. TEST the system for normal operation. |
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H9 CHECK CIRCUITS BETWEEN THE AUDIO UNIT AND THE SUBWOOFER AMPLIFIER | Yes GO to H10 . No REPAIR the circuit (s) in question. TEST the system for normal operation. |
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H10 CHECK FOR POWER TO THE AFFECTED SUBWOOFER AMPLIFIER | Yes GO to H11 . No REPAIR the circuit (s) in question. TEST the system for normal operation. |
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H11 CHECK FOR GROUND TO THE SUBWOOFER AMPLIFIER HARNESS | Yes GO to H12 . No REPAIR the circuit (s) in question. TEST the system for normal operation. |
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H12 CHECK FOR AN AUDIO SIGNAL TO THE AFFECTED SUBWOOFER AMPLIFIER | Yes GO to H14 . No GO to H13 . |
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H13 CHECK AUDIO SIGNAL CIRCUITS AT THE AFFECTED SUBWOOFER AMPLIFIER FOR OPEN AND SHORT TO GROUND | Yes SEND the audio unit to an authorized Ford audio system repair facility. TEST the system for normal operation. No REPAIR the circuit (s) in question. TEST the system for normal operation. |
Speaker Circuits
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H14 CHECK FOR AN AUDIO SIGNAL AT THE AFFECTED SUBWOOFER | Yes INSTALL a new subwoofer speaker. No GO to H15 . |
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H15 CHECK FOR AN OPEN AND SHORT TO GROUND BETWEEN THE AFFECTED SUBWOOFER AND ITS RESPECTIVE AMPLIFIERS | Yes INSTALL a new subwoofer amplifier. No REPAIR the circuit (s) in question. TEST the system for normal operation. |
Speaker Circuits-Right Side
Speaker Circuits-Left Side
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H16 CHECK THE AUDIO UNIT | Yes SEND the audio unit to an authorized Ford audio system repair facility. TEST the system for normal operation. No REMOVE the subwoofer amplifier and SEND it to an authorized Ford audio system repair facility. TEST the system for normal operation. |
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PINPOINT TEST I: LOUD POPPING WHEN CYCLING THE IGNITION SWITCH-CONVERTIBLE
Test Step | Result / Action to Take |
I1 CHECK SUBWOOFERS FOR LOUD POPS | Yes REMOVE the audio unit and SEND it to an authorized Ford audio system repair facility. TEST the system for normal operation No If the loud pops are from the convertible LH subwoofer amplifier only, REPAIR circuit 173 (DG/VT). TEST the system for normal operation. If the loud pops are from the convertible RH subwoofer amplifier only, REPAIR circuit 174 (GY/BK). TEST the system for normal operation |
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